The management of the UOC Laboratory of Medical Genetics establish a QUALITY MANAGEMENT SYSTEM, in compliance with the requirements of the ISO 9001 standard, of the EFI Accreditation, of the Quality Standard in Laboratory Medicine which follows the points of the ISO 15189 standard, and the Guidelines of the Italian Society of Human Genetics (S.I.G.U.), in order to guarantee users an ever higher level of quality, competence, effectiveness and professionalism in the provision of services, with a view to continuous improvement.
The guarantee of a service carried out according to the principle of Quality is ensured by certification of conformity by an accredited third part which annually checks the required requirements.
Following this surveillance, the UOC Laboratory of Medical Genetics has achieved and maintains:
EFI Accreditation (European Foundation for Immunogenetics)
UNI CEI EN ISO/IEC 17025:2018 Accreditation (Forensic Genetic)
Membership in the LABNET network Jak-Net program (GIMEMA)
ISO 9001:2015 Certification
ERIC certification for the study of IgHv mutational status in chronic lymphatic leukemia
The Mission that characterizes the activity of the Medical Genetics Laboratory UOC:
Diagnosis and counseling of genetic diseases in order to allow correct approaches for prevention, for the management of affected patients and, if possible, provide therapeutic indications.
Immunogenetic typing of patients awaiting bone marrow transplant and related donors.
Support to legal / medico-legal structures for forensic genetics investigations.
Scientific research of genetic diseases in order to contribute to a better understanding of the mechanisms underlying rare diseases.
Scientific research of family neoplastic diseases in order to contribute to the identification of the genes responsible for specific and / or non-specific neoplastic susceptibility.
Service orientation towards customers in order to satisfy their needs.
Creation of direct and indirect relationships with departments, services, general practitioners, family associations in order to receive and provide information and suggestions aimed at improving the mutual activities and performance of the Structure.
Increase over time of the pathologies for which counseling and diagnosis is performed.
Increase in the appropriateness of the services provided upon request from external parties.
Updating of the methods in reference to scientific acquisitions after appropriate validation.
Continuous technological innovation with application in diagnostics of newly identified methods after appropriate validation.
Correct and effective management of equipment / instruments.
Maintaining a high standard of training and refresher courses for all personnel.
Maintaining a high level of research and scientific production in international journals.
Contribute to the training of students, postgraduates, doctoral students and trainees.
Continuous improvement of the quality system.
The Management of the UOC Laboratory of Medical Genetics promotes the commitment to continuous improvement of all the activities of the facility, taking particular account of those that affect the quality of the service offered.
All the staff of the UOC Laboratory of Medical Genetics is committed to seeking the satisfaction of its users.
The Management of the UOC annually defines and shares with the staff the SPECIFIC QUALITY OBJECTIVES which may concern the PERFORMANCES OFFERED, ORGANIZATIONAL ASPECTS or the MANAGEMENT SYSTEM AS A WHOLE, in accordance with the directives and the budget defined by the General Management.
The evaluation of the objectives, periodic and annual, aims to favor the achievement of the same objectives, aimed at CONTINUOUS IMPROVEMENT OF THE SYSTEM AND AN INCREASINGLY EFFICIENT AND EFFECTIVE RESPONSE TO THE EXPECTATIONS OF USERS ACCORDING TO THE PRINCIPLE OF "TAKING CARE OF THE PATIENT".
REFERENCES OF THE QUALITY MANAGEMENT SYSTEM
Dr. Sandra Cappellacci, Dr. Elvira Martinelli ( TSLB coordinator)